Patient Navigation in Cancer: The Business Case to Support Clinical Needs

Details

• Alternative Title:
  J Oncol Pract
• Personal Author:
  Kline, Ronald M. ; Rocque, Gabrielle B. ; Rohan, Elizabeth A. ; Blackley, Kris A. ; Cantril, Cynthia A. ; Pratt-Chapman, Mandi L. ; Burris, Howard A. ; Shulman, Lawrence N.
• Description:
  PURPOSE ; Patient navigation (PN) is an increasingly recognized element of high-quality, patient-centered cancer care, yet PN in many cancer programs is absent or limited, often because of concerns of extra cost without tangible financial benefits. ; METHODS ; Five real-world examples of PN programs are used to demonstrate that in the pure fee-for-service and the alternative payment model worlds of reimbursement, strong cases can be made to support the benefits of PN. ; RESULTS ; In three large programs, PN resulted in increased patient retention and increased physician loyalty within the cancer programs, leading to increased revenue. In addition, in two programs, PN was associated with a reduction in unnecessary resource utilization, such as emergency department visits and hospitalizations. PN also reduces burdens on oncology providers, potentially reducing burnout, errors, and costly staff turnover. ; CONCLUSION ; PN has resulted in improved patient outcomes and patient satisfaction and has important financial benefits for cancer programs in the fee-for-service and the alternative payment model worlds, lending support for more robust staffing of PN programs.
• Subjects:
  • Delivery of Health Care
  • Health Knowledge, Attitudes, Practice
  • Humans
  • Needs Assessment
  • Neoplasms
  • Patient Navigation
  • Patient Satisfaction
• Keywords:
  • Chlorination
  • Household water treatment
  • Safe water storage
• Source:
  J Oncol Pract. 15(11):585-590
• Pubmed ID:
  31509483
• Pubmed Central ID:
  PMC8790714
• Document Type:
  Journal Article
• Funding:
  CC999999/ImCDC/Intramural CDC HHSUnited States/
• Volume:
  15
• Issue:
  11
• Download URL:
  https://stacks.cdc.gov/view/cdc/113867/cdc_113867_DS1.pdf
• File Type:
  [PDF - 68.97 KB]
• Collection(s):
  CDC Public Access
• Main Document Checksum:
  urn:sha256:afcb2665722f7ee83a26857e7811156eed270a38338f04efd80a7970aeecb111