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Use of a customer satisfaction survey by health care regulators: a tool for total quality management.

CITE Title : Use of a customer satisfaction survey by health care regulators: a tool for total quality management. Personal Author(s) : Andrzejewski, N;Lagua, R T; Published Date : 1997 May-Jun Source : Public Health Rep. 112(3):206-211 URL : https://stacks.cdc.gov/view/cdc/64533 Andrzejewski, N and Lagua, R T (1997). Use of a customer satisfaction survey by health care regulators: a tool for total quality management.. 112(3). Andrzejewski, N and Lagua, R T "Use of a customer satisfaction survey by health care regulators: a tool for total quality management." 112, no. 3 (1997) Andrzejewski, N and Lagua, R T "Use of a customer satisfaction survey by health care regulators: a tool for total quality management." vol. 112, no. 3, 1997 Export RIS Citation Information.

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Andrzejewski, N ;

Lagua, R T

1997 May-Jun | Public Health Rep. 112(3):206-211

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To conduct a survey of health care providers to determine the quality of service provided by the staff of a regulatory agency; to collect information ...

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